With our huge inventory of new, used and rental equipment, WesTrac has the right machine for the job.
HOW DOES IT WORK?
Order and collect your parts in three easy steps!
Step 1.
Order
Order your parts through Parts.Cat.Com (PCC) and select a ‘Click & Collect’ locker.
Note: WesTrac will notify you if your part or parts are too large.
Step 2.
Receive Notification
You will be notified when your order is ready for pick up at your nearest Click & Collect locker location.
Step 3.
Pick Up
Pick up your parts anytime within 48 hours from your order’s delivery.
Why Click & Collect?
You'll Save Time
You told us you’d like locations closer to you, and we listened. Click & Collect lockers will provide you with a convenient location for parts pick up, meaning less travel time.
24/7 Pick Up
With Click & Collect, your parts are delivered to a secure parts locker and can be picked up at any time that suits you. And for the first 12 months, we’re offering this service for free!
Delivery Updates
Don’t waste time waiting at the parts counter – you’ll receive an email notification when your order is ready for collection at your chosen locker.
REGISTER
How to register for Parts.Cat.Com
You must be registered for Parts.Cat.Com (PCC) to utilise Click & Collect. Click below to download the 'how to' guide.
HELP
We can help you get started
If you've never used a Click and Collect locker before, we're happy to walk you through the process. Click below to drop us a line and we'll arrange for one of our team members to give you a call.
TESTIMONIAL
THOMAS CONTRACTING SERVICES (WA)
"We currently use Click & Collect mainly for breakdown items.
The ease of WesTrac's system is second-to-none. I'm able to send our technicians a text with the pin number or QR code for the locker, then they grab and go. There is no hold ups or waiting at the counter during busy times.
I’m also able to track when the parts were collected instantaneously so I can advise the machine operator when the tech will arrive without an extra phone call.
I highly recommend Click & Collect to anyone using the WesTrac parts store, especially in breakdown situations or for individual parts collection ability."
testimonial
ELITE EQUIPMENT HIRE (NSW)
"We use the Click & Collect lockers for the convenience of the after hours services. This means less down time and more time with my machines running.
Receiving email notifications for when my parts have arrived into the lockers let’s me not have to worry if they have arrived or not.
I highly recommend the lockers for the simple use and great service it provides to my business.”
How do I select a Click & Collect locker on Parts.Cat.Com?
WA Customers
- During checkout, select 'Delivery'
- Click the 'Shipping Address' drop-down
- Select the locker (C&C Guildford)
- Place your order like your normally would
NSW/ACT Customers
- Before shopping, change your default store location in PCC
- To do this, click the location icon in the top bar
- Select 'Change account or store location'
- Use the drop-down and select your nearest locker (Click & Collect)
- Click 'Continue'
- Place your order like you normally would
Visit WesTrac Help Centre
Parts & Warranty FAQs and Support
Further support information for parts and warranty can be found on the WesTrac Help Centre. Please click the button below If you have a question that isn't answered, please contact our team.