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Wheel Loaders

962

The Cat® 962 Wheel Loader brings premium performance with simple-to-use technologies, helping to boost operator efficiencies and deliver consistent high bucket fill factors, resulting in highly efficient productivity. Long service intervals help to reduce your downtime. This machine is designed to meet emission standards without interrupting operation, delivering great performance, reliability, durability, and versatility, resulting in a machine that is built to meet your needs.

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Overview

Engine

UNITS:

Metric

Imperial

Engine Power - 2,100 rpm ISO 14396:2002	201 kW	269 hp
Engine Power - 2,100 rpm ISO 14396:2002	273 hp (metric)	273 hp (metric)
Engine Model	Cat® C7.1	Cat® C7.1
Gross Power - 2,100 rpm SAE J1995:2014	203 hp	273 kW
Gross Power - 2,100 rpm SAE J1995:2014	277 hp (metric)	277 hp (metric)
Net Power - 2,100 rpm ISO 9249:2007, SAE J1349:2011	255 hp (metric)	255 hp (metric)
Engine Torque - 1,400 rpm ISO 14396:2002	1245 N·m	918 lbf·ft
Gross Torque - 1,400 rpm SAE J1995:2014	1256 hp	926 lbf·ft
Net Torque - 1,400 rpm ISO 9249:2007, SAE J1349:2011	1176 N·m	867 lbf·ft
Displacement	7.01 l	427 in³
Emissions	Meets U.S. EPA Tier 4 Final, EU Stage V, and Japan 2014 emission standards.	Meets U.S. EPA Tier 4 Final, EU Stage V, and Japan 2014 emission standards.
Biodiesel Capability	Up to B20¹	Up to B20¹
Note (1)	The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and aftertreatment.	The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and aftertreatment.
Note (2)	¹Cat engines are compatible with diesel fuel blended with following lower carbon intensity fuels up to: • 20% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels Refer to guidelines for successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details. For use of blends higher than 20% biodiesel, consult your Cat dealer. *Tailpipe greenhouse gas emissions from lower-carbon intensity fuels are essentially the same as traditional fuels.	¹Cat engines are compatible with diesel fuel blended with following lower carbon intensity fuels up to: • 20% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels Refer to guidelines for successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details. For use of blends higher than 20% biodiesel, consult your Cat dealer. *Tailpipe greenhouse gas emissions from lower-carbon intensity fuels are essentially the same as traditional fuels.

Weights

Operating Weight	20171 kg	44469 lb
Note	Weight based on a machine configuration with parallel lift Z-bar linkage, Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control, cold start, roading fenders, Product Link™, front manual differential/open rear axles, powertrain guard, secondary steering, sound suppression, and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.	Weight based on a machine configuration with parallel lift Z-bar linkage, Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control, cold start, roading fenders, Product Link™, front manual differential/open rear axles, powertrain guard, secondary steering, sound suppression, and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.

Transmission

Forward - 1	6.9 km/h	4.3 mile/h
Forward - 2	12 km/h	7.5 mile/h
Forward - 3	19.3 km/h	12 mile/h
Forward - 4	25.7 km/h	16 mile/h
Forward - 5	39.5 km/h	24.5 mile/h
Reverse - 1	6.9 km/h	4.3 mile/h
Reverse - 2	12 km/h	7.5 mile/h
Reverse - 3	25.7 km/h	16 mile/h
Note	Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.	Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.

Sound

Operator Sound Pressure Level - ISO 6396:2008	70 dB(A)	70 dB(A)
Exterior Sound Power Level - ISO 6395:2008	107 dB(A)	107 dB(A)
Operator Sound Pressure Level - ISO 6396:2008 ¹	69 dB(A)	69 dB(A)
Exterior Sound Power Level - ISO 6395:2008²	104 dB(A)	104 dB(A)
Note (1)	¹Including countries that adopt the EU and UK Directives.	¹Including countries that adopt the EU and UK Directives.
Note (2)	²Exterior Sound Power Level - European Union Directive 2000/14/EC and UK Noise Regulation 2001 No. 1701.	²Exterior Sound Power Level - European Union Directive 2000/14/EC and UK Noise Regulation 2001 No. 1701.

Air Conditioning System

Air Conditioning	The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg (3.5 lb) of refrigerant which has a CO2 equivalent 2.288 metric tonnes (2.522 tons).	The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg (3.5 lb) of refrigerant which has a CO2 equivalent 2.288 metric tonnes (2.522 tons).

Operating Specifications

Static Tipping Load - Full 40° Turn - With Tire Deflection	11734 kg	25869 lb
Static Tipping Load - Full 40° Turn - No Tire Deflection	12487 kg	27529 lb
Breakout Force	189 kN	42489 lbf
Note (1)	For a machine configuration as defined under “Weight.”	For a machine configuration as defined under “Weight.”
Note (2)	Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.	Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.

Service Refill Capacities

Fuel Tank	259.5 l	68.6 gal (US)
DEF Tank	15 l	4 gal (US)
Cooling System	54 l	14.3 gal (US)
Crankcase	21 l	5.5 gal (US)
Transmission	43 l	11.4 gal (US)
Differential - Final Drives - Front	43 l	11.4 gal (US)
Differential - Final Drives - Rear	43 l	11.4 gal (US)
Hydraulic Tank	97 l	25.6 gal (US)

Hydraulic System

Implement System - Maximum Pump Output at 2,340 rpm	322 l/min	85 gal/min
Implement System - Maximum Operating Pressure	29300 kPa	4250 psi
Hydraulic Cycle Time - Total	9.4 s	9.4 s

Dimensions - Standard Lift

Height - Top of Hood	2692 mm	8.75 ft
Height - Top of ROPS	3453 mm	11.25 ft
Ground Clearance	351 mm	1.08 ft
Wheel Base	3350 mm	10.92 ft
Overall Length - Without Bucket	7263 mm	23.83 ft
Hinge Pin Height at Carry Height	674 mm	2.17 ft
Hinge Pin Height at Maximum Lift	4223 mm	13.83 ft
Lift Arm Clearance at Maximum Lift	3459 mm	11.33 ft
Rack Back - Maximum Lift	55 °	55 °
Rack Back - Carry Height	51 °	51 °
Width over Tires (Loaded)	2825 mm	9.33 ft
Tread Width	2140 mm	7 ft
Note	All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.	All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.

Dimensions - High Lift

Height - Top of Hood	2692 mm	8.75 ft
Height - Top of ROPS	3453 mm	11.25 ft
Ground Clearance	351 mm	1.08 ft
Wheel Base	3350 mm	10.92 ft
Overall Length - Without Bucket	7657 mm	25.17 ft
Hinge Pin Height at Carry Height	776 mm	2.5 ft
Hinge Pin Height at Maximum Lift	4511 mm	14.75 ft
Lift Arm Clearance at Maximum Lift	3612 mm	11.83 ft
Rack Back - Maximum Lift	56 °	56 °
Rack Back - Carry Height	48 °	48 °
Width over Tires (Loaded)	2825 mm	9.33 ft
Tread Width	2140 mm	7 ft
Note	All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.	All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.

Features

Latest Features

Auto front differential lock available with joystick steering removes the burden from the operator by automatically engaging the differential lock to improve overall traction.
Job Aids help operator improve and optimize their operating skills.
4-point seat belt kit includes retractors on the lap belts, improving operator comfort and freedom of movement.
Tire Pressure Monitoring System (optional) allows operator to easily monitor tire pressure from the main machine display, helping to improve machine performance, operator ride, and operating costs.
Maintenance reminders help to synchronize machine maintenance schedule and reduce operation down time.
Left footrest allows for added operator comfort, safety, and machine stability when working in uneven, bumpy operations.
Advanced Payload with e-Ticket allows an operator to generate a weighing ticket and effortlessly send it over the air to any email address.

Reliability You Can Count On

Cat C7.1 engine offers high power density with a combination of proven electronics, fuel, and air systems.
Equipped with automatic Cat regeneration system, Cat Clean Emissions Module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump.
Features an electric fuel priming pump, fuel-water separator, and secondary fuel filter.
Thorough component design and machine validation processes result in unmatched reliability and uptime.
.

Built For Long-Term Production

Heavy-duty transmission and axles designed to handle extreme applications.
Automatic countershaft powershift (5F/3R) transmission with lock-up clutch torque converter as standard features durable, long-lasting components.
Full-flow hydraulic filtration system with additional kidney-loop filtration improves hydraulic system reliability and component life.
Implement pump increases flow at lower engine speeds and improves hydraulic response.

Work in Comfort

Easily adjustable seat and suspension for outstanding operator comfort. It comes in three trim levels and can be equipped with a 4-point harness (kit).
Spacious cab with significant leg room and adjustable seat controls for added comfort and efficiency.
Left footrest allows for added operator comfort, safety and machine stability when working in uneven, bumpy operations.
Automatic air conditioning system keeps the cab temperature as desired.
In-cab dashboard and high-resolution touch display(s) are easy to use, intuitive, and user friendly.
Sound suppression, seals, and viscous cab mounts decrease noise and vibration for a quieter work environment.
The HMU steering wheel provides precision control, resulting in excellent comfort and accuracy. Standard in all regions except North America. Limited optional availability for North America, consult your Cat dealer.
The seat-mounted electro-hydraulic joystick steering system provides precision control and dramatically reduces arm fatigue, resulting in excellent comfort and accuracy. Standard in North America and optional in all other regions.
Ride control works as a shock absorber, improving ride quality over rough terrain.

Integrated Technology Solutions for Efficient Operation

Standard Cat technologies to monitor, manage, and enhance your jobsite operations.

– Cat Payload* with Assist provides accurate weighing of the bucket payloads. Data is displayed in real time to improve productivity and loading accuracy with manual tip-off.
– VisionLink® provides actionable data insights for all assets – regardless of fleet size or equipment manufacturer.* Customizable dashboards provide information such as hours, miles, location with mapping, idle time, asset status, asset operation, and fuel utilization. Make informed decisions that help to lower costs, simplify maintenance, and improve safety and security on your jobsite.
*Data field availability can vary by equipment manufacturer.
– Autodig allows the operator to fully automate bucket loading to improve fill factors and loading time.
– Auto Set Tires promotes proper loading technique, significantly reducing tire slip and tire wear.

Optional Cat Advanced Payload** with Assist:

– Tip Off Assist automatizes load adjustment of the final bucket to match hauling unit target.
– Enhanced lists management, site integration, and extended scale features to help manage and improve productivity and profitability of operations.
– e-Ticket allows an operator to generate a weighing ticket and effortlessly send it over the air to any email address.

Optional VisionLink Productivity gathers and summarizes machine telematics and jobsite data from all your equipment. Improve machine efficiency, productivity, utilization and reduce per-unit costs.

* Not legal for trade
** Legal for trade certified in certain regions

Achieve Great Performance

Autodig with Auto Set Tires for consistent high bucket fill factors delivers excellent productivity.
5-speed transmission and lock-up clutch torque converter, powertrains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
Single clutch lock-to-lock shifting for faster acceleration and speed on grades.
Z bar* linkage provides high breakout force at ground level.
Optimized Z bar* linkage offers parallel lift capability for precise work tool control.
Performance Series Buckets utilize a system-based approach to balance bucket shape against the machine’s linkage, resulting in higher fill factors and better material retention when compared with other buckets of the same rated capacity.
Application Profiles optimize machine settings for different applications at one push of a button.
Job Aids help operators improve and optimize their operating skills.
Automatic engine idle shutdown system significantly helps to reduce idle time, overall operating hours, and fuel consumption.
Deeply integrated engine, powertrain, and hydraulic systems deliver unmatched productivity and fuel efficiency.
Standard auto front differential lock with joystick steering. Standard open/open or manual front differential lock** on HMU steering machines, with optional auto front differential lock. Optional auto front and rear differential locks.
Traction aids help the operator to improve traction, resulting in increased productivity while reducing tire scuffing.
Fusion™ Quick Coupler allows for easy tool changes without leaving the cab, letting the machine move quickly from task to task.

* Not all configurations available in all regions, subject to availability
**Where available

Reduce Your Maintenance Time and Costs

Long fluid and filter change intervals help to reduce downtime.
Maintenance reminders help to synchronize machine maintenance schedule and reduce operation down time.
Tire Pressure Monitoring System (optional) allows operator to easily monitor tire pressure from the main machine display helping to improve machine performance, operator ride and operating costs.
Convenient access to hydraulic and electrical service centers for easy ground-level servicing.
Remote Troubleshoot allows you to perform diagnostic and calibration testing on your connected machine remotely.
Remote Flash updates onboard software without a technician being present, potentially reducing update time by as much as 50%.
VisionLink helps you manage fleet location, hours, and maintenance schedules. It also alerts you for required maintenance and allows you to request service from your local Cat dealer.
One-piece tilting hood makes engine compartment access fast and easy.
Optional Integrated Autolube extends component and service life.

Safety Features

Rear-vision camera enhances visibility behind the machine, helping you work more safely.
Cab access with wide door, optional remote door opening, and inclined steps add solid stability.
4-point seat belt kit includes retractors on the lap belts, improving operator comfort and freedom of movement.
Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
Computerized monitoring system includes several warning indicators.
Monitored seat belt is standard and can be enhanced with an optional exterior indicator.
Optional multiview (360˚) vision system helps the operator monitor the surroundings of the machine at all times.
Optional Cat Detect radar technology enhances awareness by monitoring the working environment and alerts operators to hazards.
Optional access light and under-hood service light system to provide illuminated access to the machine and daily checks even in the dark.

Purpose-Built Specialty Configurations

Application-specific arrangements direct from the factory for optimized performance and added durability in the toughest applications, including:

– Industrial and waste models feature guarding and reinforcement necessary for work in transfer stations, recycling depots, scrap yards, and demolition sites.
– Forestry model increases lift and tilt capacities for efficient and productive log and chip handling in paper, pellet, and sawmills.

Standard Equipment

Note

Standard and optional equipment may vary. Consult your Cat dealer for details.

OPERATOR ENVIRONMENT

Cab, pressurized, sound suppression
EH implement controls, parking brake
HMU steering wheel
Seat belt, monitored
Seat, cloth, air suspension
Touchscreen display
Keypad, programmable buttons
Air conditioner, heater, defroster (auto temp, fan)
Sun visor, front and rear, retractable

ON-BOARD TECHNOLOGIES

Cat Payload scale
Autodig with auto set tires
Operator ID & machine security
Application Profiles
Job Aids
Controls help and eOMM
Key Features Inform
Bucket Carry Display Widget
Remote Flash

POWERTRAIN

Cat C7.1 engine
Electric fuel priming pump
Fuel-water separator and secondary fuel filter
Engine, air precleaner
Axles, open/open differentials (Standard depending on region)
Axles, auto front differential lock (LHD)
Transmission, countershaft, automatic powershift
Torque converter with lock-up
Service brakes, hydraulic, fully enclosed wet disc, wear indicators
Park brake, caliper on front axles, spring applied–pressure released
Brake pedal neutralizer with decel function

HYDRAULICS

Implement system, load sensing with variable displacement piston pump
Steering system, load sensing with dedicated variable displacement piston pump
Oil sampling valves, Cat XT™ hoses

ELECTRICAL

Starting and charging system, 24V
Starter, electric, heavy duty
Lights: halogen, 4 work lights, 2 front roading lights with turn signals, 2 rearview lights

MONITORING SYSTEM

Front dash with analog gauges, LCD display, and warning lights
Primary touchscreen monitor (Cat Payload, quad screens, machine settings & messages)
Maintenance reminders

LINKAGE

Parallel Lift, Z-bar
Kickouts: lift and tilt

SAFETY

Visibility: mirrors, rearview camera
Window cleaning platform, front

Optional Equipment

NOTE

Standard and optional equipment may vary. Consult your Cat dealer for details.

Downloads

962 Wheel Loader - Product Brochure (N Am, Europe, Aus-NZ, Turkey, Chile, Colombia)Download

962 Wheel Loader - Technical Specifications (N Am, Europe, Aus-NZ, Turkey, Chile, Colombia)Download

Medium Wheel Loaders - Rigout Catalog Download