Breakdown assistance

Let the WesTrac field service team take the pain out of your day

Help is only a phone call away

We’ve all experienced that feeling of frustration when it seems the world is against us.

Rather than dig yourself into an unwanted deeper hole, you can contact your local WesTrac Field Service Team, who will ensure a machine breakdown is the least of your workday worries.

Check out the video below to learn more:

If a breakdown occurs, the last thing you’ll want to do is go hunting for the right number to call. To avoid any time wasted, be sure to have your local WesTrac branch details saved in your mobile so you can phone for help straight away.

While on the phone with you, an expert from WesTrac’s Field Service Team will provide you with advice and assistance by asking a few troubleshooting questions to help determine the problem and help you get back to work. If your machine’s issue is one where help cannot be provided over the phone, they’ll instruct you on the best process to get you back up and running as quickly as possible. This may include booking a field service visit

And if you don’t have your local WesTrac branch number saved, simply dial 1300 88 10 64 to be put through to your closest branch.

As WesTrac has the largest field service fleet in Australia, they’ll always have your back.

If you need any more information about the steps you should take to get your equipment back to work, just talk to your WesTrac support representative or local branch.